News

Hamaton Appoint Technical Support Specialist to Sustain Business Growth in North America

07-05-2021

We are pleased to announce the appointment of Nick Wheeker as Technical Support Specialist to help sustain business growth.

Despite the global pandemic, our business was fortunate enough to experience a hugely successful year. Therefore, we are growing our team to provide extra customer support.

As you may already know, our services include a TPMS technical support hotline - available seven days a week - for customers who have product-related inquiries (from sensor installation to vehicle relearn procedures). Nick will work alongside a dedicated team to answer such calls and carry out vehicle testing to ensure its sensor coverage is up-to-date. In this aspect of his role, Nick will learn firsthand how TPMS operates in new vehicles. Not only will Nick be better equipped to offer advice as a result, but he will also be able to share his knowledge with customers.

One could say the automotive industry is in Nick’s blood. Growing up surrounded by family members who forged rewarding automotive careers sparked his interest in the industry at a very young age. Keen to follow in his family’s footsteps, Nick secured an internship at Yazaki Automotive. During his placement at the global automotive parts supplier, Nick took part in data analysis and product validation.

Regarding his new position, Nick said, “I am very excited to join the Hamaton Inc. team. Joining a fast-growing company within an industry I love is a fantastic opportunity. I am looking forward to gaining hands-on TPMS experience and supporting our loyal customer base.”

Sales and Technical Support Manager Jake Henderson added, “We cannot wait for Nick to join the team. As the success we have experienced in the past year is set to continue, we must expand our team to maintain the high level of technical support our customers have come to expect. We are confident his communication skills and passion for the automotive industry will be a great asset”.

For product-related inquiries, call Tech Support on 888-588-7039. Lines are open Monday through Friday 8 am – 10 pm, Saturday 9 am - 8 pm, and Sunday 10 am - 7 pm. Please note, the times are EST.